Membership
- October 27, 2020
- Mai Xiong
Where do I find member dues information? The Member Dues page has information on the following: Online dues payment Deadlines and late fees Dues waivers Membership resignation & reinstatement
FAP
- September 29, 2020
- Mai Xiong
What is the deadline to submit the FAP Final Assessment? See the Final Assessment Submission Deadlines and Grade Release Schedule page for details. There are submission deadlines and grade release dates scheduled every few months throughout the year.
Exam Results
- Mai Xiong
Can I get a score for each question on my FSA exams? A question-by-question performance breakdown for your FSA exam will be included in your transcript. When are exam grades released? There is a grade release schedule available on the Exam Results page.
Exam Schedules
- August 26, 2020
- Mai Xiong
What are the exam dates? Scheduled exam dates can be found on the Exam Schedule for Computer-Based Testing page. In general, the SOA releases the schedule for the next year’s exams in the fall.
Account
- July 22, 2020
- Mai Xiong
How do I change my name? You can request to have your name updated by completing the Name Change Form. Note: You will need to provide a photo of a Government-Issued ID, Driver’s License, Passport, or Marriage Certificate. How do I change my email address? Login to My SOA and…
Elearning
- June 17, 2020
- Mai Xiong
Why can’t I access my FAP End-of-Module Assessments? Planned outages to FAP e-Learning are posted in advance: In the Recent Announcements section of learning.soa.org On the SOA.org Login page Candidates are responsible for scheduling the download and upload of the End-of-Module Assessments so that it does not conflict with the…
Exam Registration
- Mai Xiong
Where can I find my Candidate ID/Eligibility ID? Your Candidate ID/Eligibility ID can be found on your order confirmation email or in your Order History. It will be labeled as the “Candidate ID”. I tried registering with Prometric but it says my Candidate ID/Eligibility ID does not exist. If you…
Validation by Educational Experience (VEE)
- Mai Xiong
What is Validation by Educational Experience (VEE)? Validation by educational experience (VEE) is a process for validating candidate knowledge of topics not tested by any of the ASA exams. Validation through the VEE process is appropriate for topics that are either best learned in a classroom environment, or are considered…
Exam Issues Related to COVID-19
- Mai Xiong
My exam was cancelled, what are my options? If you have received an appointment cancellation from Prometric due to COVID-19 you can: Reschedule for another date/location within the exam window Request a refund How do I reschedule my exam for the same session? Reschedule your exam through the Prometric Website….
Educational Pathway and Curriculum
- June 15, 2020
- Mai Xiong
Why can’t I see the MySOA educational pathway? The educational pathway will be available in My SOA to pre-FSA candidates who have completed their first requirement on or after July 1, 2013. If you meet these requirements and still do not see the educational pathway, email customer service. How do…