SOA – Customer Service Center

Customer Service Center

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  3. Posting

Contents

  1. How do I create a post?
  2. How do I delete my post?
  3. How can I create a poll?

Posting

Contents
  1. How do I create a post?
  2. How do I delete my post?
  3. How can I create a poll?

How do I create a post?

Follow these steps to create a post in the app.

  • From any group page or feed, tap the plus icon (+) in the lower right
  • Choose a group for your post
    • Tap the dropdown next to the group name and select a group from the list. Your selected group name will appear next to your photo.
  • Start typing your post. You can include links to other websites or videos, or a photo or gif. Don’t forget to include one or more hashtags to make your post searchable in the app.
  • Tap “Post” and you’re done

How do I delete my post?

To delete your post, open the 3-dot menu for the post and select “Delete post”.

How can I create a poll?

Ask fellow users questions by creating a simple poll in your post. Currently, polls can only be created through the web platform. Polls include a question and up to four answers, with a limit of 20 characters.

  • Create a post and tap the poll icon.  
  • Type your polling choices and select an end date for the poll.

Click the Post button. 

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Customer Service in U.S.

Email: customerservice@soa.org

Phone: +1-888-697-3900

Monday - Friday, 8 a.m. to 5 p.m. U.S. Central Time.

Customer Service in China

Email: asiacustomerservice@soa.org

Phone: +86-10-6580-0686

Monday - Friday, 9 a.m. to 6 p.m. Beijing Time.



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