SOA – Customer Service Center

Customer Service Center

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  3. Account Updates

Contents

  1. How do I change my name?
  2. How do I change my email address?
  3. How do I change my mailing address?

Account Updates

Contents
  1. How do I change my name?
  2. How do I change my email address?
  3. How do I change my mailing address?

How do I change my name?

You can request to have your name updated by completing the Name Change Form.

Note: You will need to provide a photo of a Government-Issued ID, Driver’s License, Passport, or Marriage Certificate.

How do I change my email address?

Login to My SOA and click “Edit Contact Information”. Scroll down to the email addresses. You can then edit an existing email address or delete and add a new email address.

How do I change my mailing address?

Login to My SOA and click “Edit Contact Information”. From this page, scroll down to addresses. You can then edit an existing address or delete and add a new address.

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Customer Service in U.S.

Email: customerservice@soa.org

Phone: +1-888-697-3900

Monday - Friday, 8 a.m. to 5 p.m. U.S. Central Time.

Customer Service in China

Email: asiacustomerservice@soa.org

Phone: +86-10-6580-0686

Monday - Friday, 9 a.m. to 6 p.m. Beijing Time.



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