Customer Service Center

Trending Questions

How do I pay my dues?

How do I get my Membership dues receipt?

I tried registering with Prometric but it says my Candidate ID/Eligibility ID does not exist.

Can my exam be reviewed/regraded?

How do I activate my PD Edge+ Corporate Subscription?

Why do I see PD Edge+ under my employment history?

Can I receive a refund on my exam?


Customer Service in U.S.

Email: customerservice@soa.org

Phone: +1-888-697-3900

Monday - Friday, 8 a.m. to 5 p.m. U.S. Central Time.

 

Customer Service in China

Email: asiacustomerservice@soa.org

Phone: +86-10-6580-0686

Monday - Friday, 9 a.m. to 6 p.m. Beijing Time.

Exams

Where can I find my eligibility/candidate ID?

What are the exam dates?

View All

eLearning

How do I access my FAP Modules?

How long does it take to receive my FAP end of module assessment results?

Technical Support

How do I change my name?

How do I change my email address?

View All

Micro-Credentials

What is a Micro-credential?

How do I apply for a Micro-credential?

Membership

Where do I find member dues information?

How do I apply for a waiver of reduced dues?

Professional Development

How do I activate my corporate PD Edge+ subscription?

How do I register for webcasts with PD Edge+?

SOA.org

Terms of Use

Privacy Policy

Cookie Policy

Customer Service in U.S.

Email: customerservice@soa.org

Phone: +1-888-697-3900

Monday - Friday, 8 a.m. to 5 p.m. U.S. Central Time.

Customer Service in China

Email: asiacustomerservice@soa.org

Phone: +86-10-6580-0686

Monday - Friday, 9 a.m. to 6 p.m. Beijing Time.