Customer Service Center
What do I do if Prometric cancels my appointment?
Where do I find member dues information?
I requested VEE credit several weeks ago and do not see it on my transcript.
Customer Service in U.S.
Email: customerservice@soa.org
Phone: +1-888-697-3900
Monday - Friday, 8 a.m. to 5 p.m. U.S. Central Time.
Customer Service in China
Email: asiacustomerservice@soa.org
Phone: +86-10-6580-0686
Monday - Friday, 9 a.m. to 6 p.m. Beijing Time.