Customer Service Center
What are the exam dates?
I requested VEE credit several weeks ago and do not see it on my transcript.
Can my exam be transferred to the next session?
Customer Service in U.S.
Monday - Friday, 8 a.m. to 5 p.m. U.S. Central Time.
Customer Service in China
Monday - Friday, 9 a.m. to 6 p.m. Beijing Time.
My voucher code is not working.
Where can I find my eligibility/candidate ID?
How do I request an exam refund?
Why can’t I access my FAP End-of-Module Assessments?
How do I change my name?
How do I change my email address?
Where do I find member dues information?